Shipping Policy

At Chhaya Crochets, we strive to deliver your handmade crochet products safely and on time. Please read our shipping policy carefully to understand our order processing and delivery timelines.

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Shipping Locations

We currently ship across all locations in India.

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Order Processing & Delivery Timeline

• Ready Stock Items:
  Orders for ready-made products are processed and shipped within 3–5 business days.

• Custom Orders:
  As each custom piece is specially handcrafted, processing and delivery may take 7–10 business days, depending on the design complexity and order volume.

Please note: Delivery timelines may vary slightly during festivals, sales, or unforeseen circumstances.

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Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before completing your purchase.

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Order Tracking

Once your order is shipped, you will receive a tracking link or shipment details via email or WhatsApp to monitor your delivery status.

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Delivery Delays

While we aim to deliver your order within the promised timeframe, delays may occur due to factors beyond our control, such as courier delays, weather conditions, or public holidays. We appreciate your patience and understanding.

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Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 24 hours of delivery with clear images and order details, and we will assist you promptly.

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Contact Us

For any shipping-related queries, feel free to contact us at:
Email / WhatsApp: chhayacroches.shop@gmail.com/+91-8210278646